24/7 Support
Why Our 24/7 Support Matters
- Our emergency care unit is always operational, ensuring that patients receive immediate treatment without any delay, regardless of the time.
- Doctor-on-call services are available throughout the day and night to provide timely consultations for urgent health concerns.
- Ambulance services operate 24/7 to provide quick and safe transportation for patients in emergency situations.
- Patients can be admitted at any hour, with support staff ready to process paperwork and coordinate with the medical team.
- You can book, modify, or cancel appointments at any time through our dedicated support team, ensuring maximum flexibility.
- Families can get real-time updates on a patient’s condition and care process through our support team, even during off-hours.
- ICU and emergency units are under constant monitoring by our medical staff to ensure safety and immediate response.
- Essential lab tests and diagnostic services are made available around the clock for urgent medical assessments.
- Our in-house pharmacy provides emergency medicine access during late hours to support uninterrupted treatment.
- A 24/7 helpline is available to assist with general inquiries, medical guidance, or help connecting with the right department.
What You Can Expect from Our Support Team
- Our team responds quickly and respectfully to every call, message, or walk-in query, no matter the time.
- We provide complete guidance through the hospital processes such as admission, billing, lab tests, and discharge.
- The support staff is trained to communicate in multiple languages, helping patients from different regions feel comfortable and understood.
- We ensure seamless coordination between departments like diagnostics, pharmacy, and consultation to reduce patient wait time.
- Our system allows us to track and remind you of follow-up appointments and medication schedules efficiently.
- We offer information on available doctors and help you schedule consultations based on your preferred time and specialty.
- Assistance with lab reports, prescriptions, or referral letters is provided even during non-working hours.
- All patient data handled by our support team is treated with strict confidentiality and care.
- We listen to patient feedback and concerns with empathy, aiming to improve every aspect of your hospital experience.
- Whether it’s an emergency or a simple query, you can always count on our team to be available, informed, and ready to help.
